Skip to content

Master Matchmakers® Leaders A Software: Appreciate Lab® Verifies The Dates When You Fulfill

The Quick variation: From 2009 to 2013, professional matchmakers JoAnn and Steve Ward hosted VH1’s “Tough appreciation.” During the period of six months, this mother-and-son duo showcased their ability for encouraging, advising, and sometimes giving possible check to people shopping for love. If not in show company, the duo runs Master Matchmakers to aid singles find a relationship through matchmaking and go out mentoring. Master Matchmakers offers tailored advice and vetted fits to singles all over the country. These days, the team has also innovated a mobile program labeled as appreciation Lab that authenticates the identification of a stranger before you go on a romantic date. In all aspects of matchmaking, the Ward family supports better truthfulness and rely on.


In 2003, Steve Ward thought he was on their solution to getting a good investment banker. He was 22, only out of school, and about to start their career, but first the guy chose to help their mom away together matchmaking business.

JoAnn Ward had a skill for dealing with men and women, but not with technology. She had been utilizing submitting cabinets, and her daughter planned to improve her to an internet database and internet site. The guy anticipated it to be a simple work. Then, when a prospective client questioned him for a male’s point of view, the guy conducted 1st intake interview and started to recommend matches.

He met making use of customer and paired the lady up on a first day. She along with her date struck it well and happened to be shortly interested becoming married. Steve’s first introduction had been a rousing success, and merely like that he had been hooked.

An additional generation matchmaker and Chief Executive Officer at Master Matchmakers, Steve guides men and women toward rewarding interactions with honesty and credibility. He is well-practiced at offering advice to singles. Alongside his mom, the guy co-authored a novel known as “Crash program crazy.” Throughout his endeavors, he hopes to boost the dating knowledge for singles.

Master Matchmakers performs face-to-face interviews and criminal record checks to thoroughly get acquainted with customers before giving all of them from a night out together. Licensed mentors and licensed therapists work as private mentors and a devoted staff of full-time matchmakers work side-by-side by using these mentors to make sure careful, hand-selected introductions coupled with personalized information from decades of specialist experience.

With a widely seen Television program, “Hard Love,” this little regional matchmaker broadened into an across the country boutique, offering singles throughout 50 says.

“we are dealing with panel any where from 20 to 40 new customers per month now,” Steve mentioned. “We have now developed into a full level service ready aiding anybody who labors in love.”

These days, through technologies to boost the dating longevity of singles, Steve provides pioneered a cellular program labeled as prefer Lab, which will verify someone’s photo, authenticate their own identity with your own information quiz or cell phone lookup, and manage a criminal record search too.

“In an age of conference over cellular very first with regards to online dating, we designed Love Lab in order to count on as a service into the entire relationship sector,” Steve explained, “but also for those wanting a high-touch, personal expertise we shall still provide our best-in-class, individual training and specialist matchmaking services.”

Steve and JoAnn Honed Their Date Coaching Via “Hard Love”

Upon joining Master Matchmakers, Steve utilized his company impulse, personal intuition, and flair for telling it want it should show off all those things a matchmaker tends to be and do. This means that, the guy along with his household quickly earned much promotion and attention, culminating in VH1’s real life television show “Hard admiration,” which went for six conditions.

From 2009 to 2013, Steve with his mommy hosted and created this tv series about singles and partners in several phases of online dating and relationship crises. They can be simple individuals who understand how to get outcomes.

“Thank you so much a great deal for directing me personally along side ‘dating quest’ that led to Ryan. The audience is so happy. The guy includes so much to my entire life that i might struggle to generate alone. I never thought in soulmates before, but man are We a believer today!” — Maya, a Master Matchmakers customer

After season one, Steve recognized the helpfulness of a really love bootcamp, of hearing from somebody who will say to you the truth about your self and your relationships. The guy decided to include a night out together training service to check and bolster their particular matchmaking.

“We wished to offer alternate ways that we could include price to an individual’s relationship,” the guy informed all of us. “We started initially to establish a program that people thought had been very special and personalized, on the basis of the method we had been recognized for: difficult really love.”

The rise in popularity of the television tv series while the growth of the online world during the time permitted Master Matchmakers to syndicate their own solutions across the country.

Date Coaching, Matching, and Vetting for folks in most 50 States

Master Matchmakers has changed quite a bit since 2003, whenever uploading and sending photos via a computer was actually monotonous and difficult. In the past, it absolutely was a business requirement that matchmakers won’t program their clients photos of their prospective big date. Your client had to trust their own professional evaluation of attractiveness and compatibility.

Now technical advances enable Steve along with his team to dig more deeply and supply a lot more than simply a photo. Down seriously to the final information, these matchmakers wish to know every thing in order to make a knowledgeable match. An entire bio and background check is regular running means of this proprietary matchmaker.

Bringing customized service into the whole country, the Ward family members has the capacity to assist a huge selection of eligible singles discover the individual of these hopes and dreams.

An egalitarian matchmaker, Steve rejects the concept of an antiquated business structure where males pay excessive costs to meet up women who pay absolutely nothing. Master Matchmakers addresses women pretty and respectfully.

“we appeal to a high-end lady,” Steve said. “we appeal to ladies who tend to be very determined, winning, appealing, informed, and looking to satisfy their own equivalent or much better.”

Date Coaching

In his time mentoring, Steve puts an emphasis on recognizing possibilities being available to performing on all of them. The guy encourages self-awareness, not self-consciousness. He covers shifting the paradigm and getting rid of self-imposed barriers to ensure the client is ready to satisfy “the only.”

“My personal coaching gives them the opportunity to optimize the possibilities that come their own method and notice those possibilities,” the guy demonstrated. “I’m a numbers man, so it’s all about regularity and readiness.”

He along with his team of knowledgeable coaches satisfy personal to identify patterns, break terrible habits, and also make a strategy based on how to acquire, kind, and keep maintaining an excellent connection. It’s no surprise their website talks of time coaches as “the blade and guard within romantic life.”

“Most of the time we just focus on helping men and women broaden their thoughts,” Steve said, “to try to give consideration to the reason why it could work– perhaps not the reason why it’s not going to operate.”


These matchmakers suggest available. Work is always to arrange introductions with compatible and vetted people. Customers concur upon a specific amount of introductions beforehand, and also the matchmakers come up with a tailored approach supported by many years of experience from inside the dating online game.

“we are really tactical regarding it,” Steve said, “and we provide comments as you go along. We allow the client sincere constructive feedback they wouldn’t get another method.”

Grasp Matchmakers grab their particular time interviewing and receiving knowing their clients in order to make better suits. The purpose, Steve said matter-of-factly, is to get eliminate the customer by pairing all of them with a compatible match.

Occasionally this implies giving some information (or a highly worded real life check) to customers. The mentality with the unmarried is just as crucial while the character of these day.

Also essential, Steve told united states, may be the capability to speak realistic objectives. “I discovered through the years to walk a fine line between offering someone wish and giving someone delusions.”

Background Checks

Before facing any customer, Master Matchmakers thoroughly investigates that individual’s background. This consists of many techniques from social media pages to criminal record. The group provides a great deal of information at their particular convenience to ensure that each of their consumers are on the up and up.

“definitely and out, we do have the best standard of direct access to managed data — over other matchmaker in the nation,” Steve boasted. “We’re fundamentally, for all intents and reasons, private investigators.”

Grasp Matchmakers only represents men and women after vetting their unique history. Anybody who signals on agrees to such an arrangement. Fostering trust and honesty, these matchmakers make certain that their customers tend to be upstanding individuals worthy of becoming matched. This excellent feature provides the staff an aggressive advantage for singles interested in some additional security and in-depth study.

“We’ve included most technologies throughout the last couple of years,” Steve said. “That allows united states to accomplish all of our jobs better and much more effortlessly than other matchmakers available to you.”

Love Lab Uses Background Checks to Keep Daters Safe

Recently, Steve has brought on a bold venture, creating a matchmaking resource for singles. He is taken the confirmation technology used by Master Matchmakers and condensed it on to a mobile software called fancy Lab. Today everyone can go surfing to verify the identification of a night out together before conference in person.

It is an essential item for singles who set by themselves at an increased risk by happening a night out together with someone they don’t really truly know.

“we need to be a directory site,” Steve revealed, “to confirm internet dating profiles and simply assist folks get more worth out-of every one of these apps and services.”

Love Lab makes use of Master Matchmakers’ vetting ways to bring the present day dater some peace of mind. Before you go on a night out together, customers can login to discover if someone is who they claim to be (and whatever state they resemble).  This complimentary mobile app was released in Sep 2013 and also been expanding its reach since.

“We’re in the midst of a development in our product,” Steve said. “we should be an unbiased verification service for the entire relationship industry.”

The app lets users self-verify unique identity and look abreast of the identity of somebody more. Shortly you’ll be able to enter a telephone number, current email address, or username related to a Love Lab profile to see if somebody you came across using the internet had been verified. Every person must verify their details. You’ll be able to validate the photos, for example, by firmly taking and uploading an instant selfie to enjoy Lab that’s measured and when compared with your profile photos for likeness.

With a thorough and conscientious confirmation process, these internet dating innovators hope to make something that reduces the dishonesty, fraudulence, and risk widespread in online dating.

“I am not so worried about generating loads of money immediately. I’m truly trying to build a service that people are going to want to use and suggest — and something that resolves a really really serious problem.”

The Master Matchmakers Team has actually a Close-Knit, household Feel

Master Matchmakers is a family-run business. JoAnn Ward is the President, her son may be the CEO, and her daughter will be the Executive Director of customer Relations. Many of their unique matchmakers and big date coaches have already been utilizing the company for years and they are deeply committed to the prosperity of every customer.

“We run Master Matchmakers like a family group. We now have a really boutique-style method,” Steve explained, including, “My mom has usually said that the single thing that innovation are unable to change is personal solution.”

JoAnn provides a vibrant character that establishes the tone for your business overall. The Ward family members is about telling it think its great is actually and assisting men and women when you are direct.

“We take the same share of the responsibility during the organization,” Steve said, “but she is much more involved with producing the achievements within our customer’s lives.”

Not too long ago, Steve has taken more of one step right back from customer try to focus on the growth of the Master Matchmakers business and growth from the adore Lab software. The guy allows their mom take the reins on the customer side, though they don’t always concur about the right approach.

“We have disagreements regarding all of our clients continuously really,” the guy said good-naturedly. “Whenever we differ, though, I usually let her win because we made a great deal in the past that she would have final proclaim into the matchmaking organization and that I might have final suppose from the activity efforts.”

That arrangement has proven are beneficial to all involved â€” this mother-son group balances one another off to give daters personalized assistance and technological ease.

Success is actually assessed by How Happy the customers Are

Over the years, Steve features experienced many success stories of happy lovers just who met, bonded, and found love because of Master Matchmakers. Their own client product reviews web page is full of testimonials from happy consumers.

“i would ike to think that 99% of the people exactly who chose myself would do it all once again,” the guy said, “and I’m pleased with that.”

He informed united states about some young woman who had been wise and successful but in need of some assistance inside her sex life. Steve took the girl on as a customer and started instructing their is more open-minded. The guy paired her with some single dudes but hadn’t located a fantastic match.

To increase insight into the woman individuality, Steve asked the girl to grant a personal reference page. Her response astonished him. “She believed comfortable enough to go to an ex who was already remarried,” he recalled. “She actually opened up to him and acknowledge that she actually is going right on through this experience, doing a bit of soul-searching and reflecting about what she could perform in different ways to meet up with ‘the one.'”

The woman ex wound up supplying her path back in really love. He proposed she fulfill a pal of his. The capture was that this pal stayed in Seattle while she stayed in nyc. However, she’d been coached as open-minded to possibilities, so she approved provide it with an opportunity. After several profitable dates, she wound-up moving to be nearer to this man, who is now her fiancé.

“She provided me with this breathtaking recommendation for conference this individual,” Steve mentioned. “The fact that i possibly could ultimately affect someone in order that, also without introducing the woman to ‘the one,’ she nevertheless credits me — in my experience, that is one thing to end up being happy with.”

Master Matchmakers Blends individual provider With Technology

Instead of becoming a financial investment banker, Steve Ward has actually made use of their abilities as an entrepreneur, spokesperson, matchmaker, and time coach to drive Master Matchmakers to the technological age. Their unique recently created app, prefer Lab, may be the next step in supplying singles a safe online dating ecosystem with full criminal background checks.

“We’re able to consider some people’s background extremely completely — alot more carefully than any other matchmaker on the market,” Steve mentioned. “i have basically shrunk that technologies into Love Lab, but Master Matchmakers nonetheless uses it for our clients’ reasons nicely.”

With upfront information, hand-picked suits, and proven times, Steve appears to corner the business on internet dating from start to finish.

“the focus is really being able to offer useful resources to individuals from inside the entire relationship environment,” he stated. In the event the high praises of their former clients tend to be any sign, he is been tremendously successful to date.